The Best Chilblains Treatment Postage Policy and Options.

All items are posted in security envelopes to ensure your item has not been tampered with. They are impossible to open without alerting the customer to tampering or prying eyes.

Postage Policy and Options within Australia.
Australia Post Standard Parcel:

The standard flat rate parcel option is for customers who are are not concerned with tracking their item and are confident in the security of their postal address and Australia Post’s ability to deliver. Examples where customers use this option are those with P.O. Boxes, gated communities and secure mail boxes internally located in apartment blocks.

Insurance is not available for the standard parcel option, that being said to date we have never had any customers who have used this option contact us because of the non receipt of their order.

Australia Post Registered Parcel:

For the customer who wants that extra peace of mind the flat rate registered post option comes with tracking and insurance for the value of your purchase.

Postage Policy and Options for delivery outside of Australia.
Australia Post Customs ID Proof of Postage:

This option is offered to our international customers as it is extremely reliable and good value for money.

The Flat Rate International Customs ID Postage includes Australian customs article ID and no tracking. This option is for the customer who, may need proof of postage but is not concerned with tracking and are confident in their national postal organisations ability to deliver. The Best Chilblains Treatment customer can speak with an Australia Post (our national postal carrier) customer service officer by dialing +61 3 8847 9045 from your country of origin. You are able to validate which Australia Post outlet and when your parcel was lodged by our staff. The majority of our international customers who use this option have made a purchase for under AUD $100.00. We have very rarely had a customer who has used this option contact us regarding the non delivery of an item.

Australia Post International Standard Tracking:

For the customer who wants that extra peace of mind the flat rate international tracking option comes with tracking and insurance to the value of your purchase.

Although we cannot be responsible for the successful delivery of your order once we have lodged it with Australia Post, we will do everything we can should you be in a position where your item has not arrived, but not to worry we have rarely had parcel that hasn’t reached its destination and our customers have always been happy with our response to their problem.